Terms of service

Hospitality Kit is provided by Disruptality Ltd, a company registered in England and Wales (company number [COMPANY NUMBER]), registered office [REGISTERED OFFICE]. These terms are the agreement between us and you. By creating an account you accept them.

Hospitality Kit is for businesses. You are agreeing to these terms on behalf of the business you work for, and you are confirming you are allowed to do that. Because this is a business-to-business agreement, consumer rights that would otherwise apply do not.

A set of marketing tools for pubs, bars, cafés, hotels and similar venues: campaign ideas, artwork, QR codes, file conversion, calculators and a supplier directory. What is included changes as we add and retire tools.

Keep your password to yourself, and tell us promptly if you think somebody else has it. You are responsible for what happens under your account and for anyone you invite into your venue. You must be 18 or over.

• Break the law with it, or use it to help anybody else break the law.
• Upload anything you do not have the right to use, or anything unlawful, misleading or offensive.
• Use it to send unsolicited marketing, or to promote gambling, alcohol or anything age-restricted to people who are underage.
• Try to get at other people's accounts or data, or to get round the limits on your own plan.
• Resell the service, or copy it to build a competing one.
• Put load on it that is not ordinary use — scraping, automated bulk requests, that sort of thing.

If you do any of these we can suspend or close your account. Where it is sensible to, we will warn you first.

Your photographs, artwork, copy, customer lists and everything else you bring stay yours. You give us only the permission we need to run the service for you: to store it, process it and show it back to you and the people you have invited. That permission ends when you delete the content or close your account.

You are responsible for having the rights to what you upload — brand logos and licensed photography in particular.

Guest details from prize games. When a game asks guests for their details, you are the data controller for what they give you and we process it on your behalf, on your instructions. You are responsible for: having a lawful reason to collect each detail you ask for; linking your own privacy policy when you have one; the wording of the consent box and how you use the consent it records; honouring guests’ requests to see or delete their details; and anything you do with a guest list after you download it. If you make ticking the consent box a condition of entering a game, you are responsible for saying so in the game’s terms and for that condition being lawful — a condition of entry is not the same thing as freely given marketing consent, and you should take your own advice on it. We delete guest details at the end of the retention period you set, and when you ask us to.

You are also responsible for running your promotions lawfully, including any age limit on prizes such as alcohol.

The software, the designs and the material we write — campaign ideas, the national days calendar, supplier write-ups — belong to us or our licensors. You may use anything you generate with the tools freely in your own marketing, including commercially. You may not take our underlying material and republish it as a product of its own.

The campaign ideas, calculators, national days and supplier listings are starting points, not professional advice. The Campaign P&L calculator does arithmetic on numbers you enter; it does not know your business. Nothing here is legal, financial, licensing or tax advice — take proper advice before you commit money, and check your own licensing conditions before you run a promotion.

Suppliers listed in the directory are not endorsed by us and we are not party to anything you agree with them.

Some parts of Hospitality Kit are free and some need a paid plan. The price, what is included and the billing period are shown before you subscribe. Fees are payable in advance, are exclusive of VAT, and are non-refundable except where the law says otherwise.

You can cancel at any time and your plan runs to the end of the period you have paid for. We can change prices with at least 30 days’ notice, taking effect at your next renewal.

Some features only work while a plan is active, and it is worth knowing which before you rely on them:

• Dynamic QR codes stop redirecting. Anything already printed will stop taking people to your page, so plan for that before a print run.
• Published games and link pages are unpublished and stop being reachable.
• Your account, your saved work and your reporting stay where they are, and start working again if you resubscribe.

We work to keep the service up but we do not promise it will be uninterrupted. We may take it down for maintenance, and we will give notice where we reasonably can. We may change or withdraw features; if we withdraw something you are paying for, you can cancel and we will refund the unused part of your period.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot legally be limited.

Subject to that, we are not liable for loss of profit, loss of business, loss of goodwill, or for any indirect or consequential loss; and our total liability to you in any twelve-month period is limited to the fees you paid us in that period, or £100 if you are on a free plan.

The service is provided as it is. We do not warrant that it will meet a particular need or that the material in it is free of error.

You can close your account whenever you like from your settings. We can end this agreement on 30 days’ notice, or immediately if you have broken these terms in a way that matters. When the agreement ends, your right to use the service stops; we will keep your data for 30 days so you can ask for it back, then delete it.

We may update these terms. For anything material we will email account holders at least 30 days before it takes effect, and if you do not accept the change you can cancel before it does.

These terms, together with our privacy notice, are the whole agreement between us. If any part is found unenforceable the rest stands. A delay in enforcing something is not a waiver of it. Nobody other than you and us has rights under this agreement.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions: [CONTACT EMAIL].